If something doesn’t work the way you expect, there’s no need to look for an email. HanaMind has a help panel where you can tell us about the issue with a screenshot. And if you want to talk with other therapists or vote on upcoming improvements, there’s the Discord community.

In short

The help panel is at the bottom right on a computer or tablet, and inside the settings wheel on mobile. The Discord community is in the settings wheel.

Open the help panel

On a computer or tablet, press the help button at the bottom right of the screen (the purple circle with a question mark). On mobile, open the settings wheel (top right) and go to the help panel.

Dashboard with the purple help button at the bottom right — Help button: bottom right, on the dashboard.

Write your question and attach a screenshot

Write what you see and, if you like, press Screenshot to attach an image of the screen. A screenshot helps us understand the issue. Then press Send.

Need help? panel open over the dashboard, with the question field and the Screenshot and Send buttons — Help panel open: write your question, attach a screenshot and press Send.

Join the Discord community

Open the settings wheel (top right) and press Discord Community. Sign in with your Discord account.

Settings menu open with the Discord Community option highlighted — Settings wheel: Discord Community sits just above Log out.

Vote and ask

Inside the community you can vote on proposals and ask questions to other users and the team.

Something urgent?

For any issue that isn’t resolved, you can also write to hola@hanamind.es.

Ask for help from the platform and join Discord